Terms of Service

Last Updated: July 2025

1. Acceptance of Terms

By accessing or using RemoveMD ("the Service"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our Service.

We reserve the right to modify these terms at any time. Continued use of the Service after changes constitutes acceptance of the modified terms.

2. Description of Service

RemoveMD provides a metadata removal tool that allows users to:

  • Remove metadata from various file types including images, PDFs, videos, and office documents
  • Process files anonymously without requiring personal information
  • Download cleaned files free of identifying metadata

We strive to provide a reliable service but do not guarantee uninterrupted or error-free operation.

3. User Responsibilities

When using our Service, you agree to:

  • Use the Service only for lawful purposes
  • Not upload files that contain illegal, harmful, or malicious content
  • Respect intellectual property rights and not upload copyrighted material without permission
  • Not attempt to reverse engineer, decompile, or hack the Service

We reserve the right to terminate access for users who violate these terms.

4. File Processing and Data Policy

Our approach to your files and data:

  • Files are processed temporarily and not stored permanently on our servers
  • We use anonymous identifiers instead of personal information when possible
  • Processed files are automatically deleted after a short period
  • We do not claim ownership of any files you upload to our Service

While we implement security measures, we cannot guarantee absolute protection of your files during processing.

5. Subscription and Payment Terms

For paid subscription plans:

  • Fees are billed in advance on a monthly or annual basis
  • Subscription renewals are automatic unless canceled
  • Credits purchased are non-refundable but never expire

We reserve the right to change pricing with 30 days notice to current subscribers.

6. Intellectual Property

The RemoveMD service, including its design, code, and branding, is protected by intellectual property laws.

You retain all rights to the files you upload. By using our Service, you grant us a limited license to process your files solely for the purpose of providing the metadata removal service.

You may not use our name, logo, or branding without prior written permission.

7. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, either express or implied.

We do not guarantee that:

  • The Service will meet all your requirements
  • The Service will be uninterrupted, timely, or error-free
  • Results from using the Service will be effective or reliable
  • All metadata will be completely removed from every file type

You use the Service at your own discretion and risk.

8. Limitation of Liability

To the fullest extent permitted by law, RemoveMD shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers
  • Any interruption or cessation of transmission to or from our Service
  • Any bugs, viruses, or similar that may be transmitted through the Service

Our total liability for any claims related to the Service is limited to the amount you paid us in the past six months.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of France.

10. Contact Information

For questions about these Terms of Service, please contact us: