Privacy Policy

Last Updated: July 2025

1. Introduction

Welcome to removemd ("we", "our", or "us"). We operate the metadata removal service available at www.removemd.com (the "Service").

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Files You Process

When you use our Service to remove metadata from files:

  • We temporarily process your files to remove metadata
  • Files are automatically deleted from our servers after processing
  • We do not store or retain the content of your files

2.2 Automatically Collected Information

When you visit our website, we may collect:

  • IP address and browser type
  • Pages visited and time spent on site
  • Basic usage statistics (processed files count, file types)

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Service
  • Improve and optimize our Service
  • Monitor usage patterns and detect technical issues
  • Ensure the security of our Service
  • Comply with legal obligations

4. Data Retention

We adhere to strict data retention policies:

  • Processed files are immediately deleted after metadata removal
  • Logs containing IP addresses are retained for 30 days
  • Aggregated usage statistics may be kept indefinitely

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • All file transfers use HTTPS encryption
  • Servers are secured and regularly updated
  • Access to data is strictly limited to necessary personnel

6. Third-Party Services

We use the following third-party services that may collect information:

  • Google Analytics: For website usage statistics (IP anonymized)
  • Cookiebot: For cookie consent management
  • Cloudflare: For security and performance

7. Your Rights

Depending on your location, you may have certain rights regarding your data:

  • Right to access your personal information
  • Right to request deletion of your data
  • Right to object to processing
  • Right to data portability

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.